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Automation

The follow-up nobody has time for, done on time

Quotes that never got chased. Invoices sitting overdue. Reviews never asked for. Job Tracer runs that follow-up from real job status, so it happens every time, politely, and on the record.

The suite

Nine automations, one job record

Invoice Chase Bot

Connects to invoice status and payment links so accounts work does not sit in someone’s memory.

Quote Follow-Up

Keeps quote follow-up tied to the job pipeline and sales owner.

Review Requests

Triggers after completion or payment so reputation work follows real job status.

Missed Call Text-Back

Creates a lead from missed calls and keeps the conversation attached.

Document Chaser

Tracks missing permits, approvals, forms, certificates, and client files.

Deposit Collector

Adds deposit status to the job so scheduling and finance see the same thing.

Photo Report Builder

Builds client-ready reports from before and after job images.

Profile Monitor

Shows reputation and profile changes as operating signals, not vanity stats.

Rebooking Reminder

Uses job history and service due dates to bring customers back.

How it behaves

Automation your customers won't hate

Automated follow-up only works if it stays polite, accurate, and accountable. These rules are built in.

Triggered by job state

Follow-up starts from quote age, job completion, missing documents, invoice status, or service due date, not from someone remembering.

Respectful by default

Quiet hours keep messages inside sensible sending times, sequences pause the moment a customer replies, and opt-outs are honoured automatically.

Attached to the record

Every message, request, report, and reminder belongs to the customer and job timeline, so anyone can see exactly what was sent and when.

Under your control

Pause, resume, and approval controls per automation. A visible queue and an audit log for sent, failed, and scheduled messages. No mystery counters.

Turn on one automation this week

Most teams start with invoice chasing or quote follow-up and see the difference within the first month.